Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

1.The time frame of an order delivery is divided into two parts:

  • Processing time: Customized products need to be produced separately. The production cycle is about 2-3 working days.
  • Shipping time: After we ship, the order will take 1-2 weeks to arrive. Delivery details will be provided in your confirmation email.

         Estimated shipping times

         Australia: 10-15 days
         Canada: 10-20 days
         United Kingdom: 7-10 days
         United States: 10-15 days
         European Countries: 10-15 days
         Due to COVID-19, the delivery time of the package may be delayed.
We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on where you are.

2.Shipping methods: We use all major carriers, and local courier partners. In the United States, our partner is USPS.

3.Shipping cost: On the checkout page, the shipping cost will be calculated based on your shipping location and order price.

We do understand your worry when shopping online. We always keep track of every order and give customers full information by sending update emails regularly. If you don’t receive your order after 30 days (which will likely never happen), you will get a 100% refund of your money without additional questions.