FAQ
Shipping
It depends on where you are. After we ship, the packages will take 1-2 weeks to arrive. Delivery details will be provided in your confirmation email. Please check the detailed Shipping Information.
We use all major carriers, and local courier partners. We will choose the fastest way to deliver the product to your hands.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Please note: Rarton does not reimburse the return shipping charges unless the return is due to a defect in quality.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Account
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not! We never have access to this information. Your data is completely safe.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.