We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Please report the issue via Support Ticket, select Return your package. -> Fill in your message -> Sumbit.
For customized products, if there is no quality issue, we do not accept return, please understand.
For non-custom products, Rarton does not reimburse the return shipping charges unless the return is due to a defect in quality.
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. (Please note – Rarton does not reimburse the return shipping charges unless the return is due to a defect in quality.)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For more details, Please check our Refund policy page.